The Serat Bersih technician team ready for duty
How We Started

It Began with a Sofa That Was Almost Thrown Away

Serat Bersih was founded in 2018 after its founder, Dwi Handoko, helped a neighbor save an 8-year-old sofa that was about to be thrown out because of a baby formula stain thought to be permanent. It turned out it could be removed — with the right method, not just a generic cleaning liquid.

From there, the on-call service grew by word of mouth in the Tembalang area, then expanded across Semarang with a fleet of certified technicians trained directly by Dwi.

See our services
Our Journey

From One Neighbor's Sofa to 1,240+ Jobs

2018

It Began with a Neighbor's Sofa

Dwi Handoko saved a sofa that was nearly thrown away, and the service grew from there.

2019

Expanding to Carpets & Mattresses

Requests from existing customers led to two new services.

2021

Investing in a Steam Extraction Machine

Added a steam method for materials that are not suited to dry-foam.

2023

500 Jobs Reached

The technician team grew to 6 people to serve all of Semarang.

2025

Car Seat & Curtain Services Added

Rounding out household needs beyond the main fabric furniture.

2026

1,240+ Jobs & a 4.9/5 Rating

Continuing to serve Semarang households with the same standards as from the start.

Our Principles

Four Things We Always Uphold

Check the fabric type before treatment Cleaning liquids that are safe for children & pets Transparent price estimates upfront Free redo if the stain returns within 3 days
Core Team

The Technicians Who Look After Your Home

Dwi Handoko, Founder & Head Technician at Serat Bersih

Dwi Handoko

Founder & Head Technician
Retno Wulandari, Quality Control at Serat Bersih

Retno Wulandari

Quality Control
Yoga Prasetyo, Senior Technician at Serat Bersih

Yoga Prasetyo

Senior Technician
Technician Slots This Week Are Limited

Schedule a Cleaning Before the Stain Sets

The longer a stain is left, the harder it is to lift completely from the fabric fibers.

+62 856-4021-7789 Or fill in the booking form to arrange a visit schedule.